Privacy Policy

Privacy Policy

Stafford Roofing Contractors Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit our website or contact us.

Who We Are

Stafford Roofing Contractors Ltd provides roofing services across Stafford and the surrounding areas, including roof repairs, roof replacements, new roof installations, flat roofing, roof inspections, and emergency roofing services.

Information We Collect

We may collect the following information when you contact us or use our website:

  • Name
  • Email address
  • Telephone number
  • Property address (where required)
  • Details about your roofing enquiry
  • Information submitted through contact forms
  • Website usage information collected through cookies and analytics

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations
  • Arrange roof inspections and appointments
  • Deliver our roofing services
  • Communicate about your project
  • Improve our website and customer experience
  • Meet legal and regulatory obligations

We only collect information that is necessary to provide our services.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with trusted third-party service providers where necessary to:

  • Process enquiries
  • Provide website hosting and maintenance
  • Support business operations
  • Comply with legal requirements

All third parties are expected to handle your information securely and in accordance with applicable data protection laws.

Cookies

Our website may use cookies to improve functionality, analyse website traffic, and enhance your browsing experience.

You can control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfil legal obligations, resolve disputes, or maintain business records.

Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Restrict or object to certain processing
  • Request a copy of your personal information
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Stafford Roofing Contractors Ltd using the contact details provided on our website.